E-commerce and Business Operations Manager

GameHead | Elk Grove Village, IL

About GameHead

GameHead (formerly GamerMats) makes small box board games and premium gaming mats. We've published games like Trinket Trove, Foolish Fool, and Corgi Pileup, and we create custom playmats for tabletop gamers. We sell direct to customers, work with wholesalers and distributors, and sell on Amazon. We've built our reputation on quality products, great artist partnerships, and solid relationships with gaming publishers, retailers, and distributors across the country. Our customers range from individuals with custom orders to partners like Wizards of the Coast and Pokemon.

What You'll Do

We need someone to own our Shopify store, manage our distributor relationships, and keep our business reporting on track. You'll be the go-between for our online sales, B2B partners, and licensing requirements. You'll work closely with the owner and leadership team in a fast-moving environment where what you do matters and shows up in our growth.

The Day-to-Day

Running the Online Store

  • Keep our Shopify store humming - update products, manage inventory, process orders
  • Make our product pages better (better descriptions, images, pricing that works)
  • Keep inventory synced across Shopify, Amazon, wholesale, and distribution
  • Spot problems on the site and fix them
  • Team up with marketing on promos, launches, and seasonal campaigns

Working with Distributors & Partners

  • Handle distributor orders accurately and on time
  • Keep good relationships with our wholesale accounts and distribution partners
  • Help partners develop new product ideas
  • Work with artists and designers on unique projects
  • Help figure out wholesale pricing, terms, and set up new accounts

Keeping the Numbers Straight

  • Pull together sales data from all our channels for monthly and quarterly reports
  • Create licensing royalty reports for our partners (like Paizo for Pathfinder/Starfinder)
  • Give us sales insights that help us make better decisions
  • Keep everything organized—transactions, inventory moves, partner agreements
  • Help with planning by bringing data and ideas to the table

What You Need

  • 2-4 years running e-commerce operations (Shopify experience is a plus)
  • You're really good with Excel or Google Sheets (pivot tables, VLOOKUPs, combining data from different sources)
  • You've worked with B2B orders, wholesale accounts, or distributors
  • Sharp eye for detail, especially with financial reports and licensing
  • You can juggle multiple things at once and stay organized
  • Good communicator in writing and in person
  • Self-starter who can figure things out on your own

Even Better If You Have

  • Experience in board games, tabletop gaming, or the hobby game industry
  • Know your way around Amazon Seller Central and managing inventory across channels
  • Understanding of licensing deals and royalty reports
  • You've helped develop products or worked with creative folks
  • Background in retail, wholesale, or distribution
  • You actually love board games, card games, or tabletop gaming

What's In It for You

  • Salary: $39,000 - $60,000 depending on experience
  • 401(k) plan
  • Location: In-office preferred (Elk Grove Village, IL), but we're flexible for the right fit. Convention travel required (travel expenses covered)
  • Chance to work with a growing, established company in the tabletop gaming world
  • Your work directly affects how the business grows

How to Apply

Send us your resume and a short note about why you want this job and how your experience fits. If you've got examples of e-commerce projects, data work, or B2B stuff you've done, include those too.

Email: careers@gamehead.com

Subject: E-commerce Operations Manager Application

GameHead is an equal opportunity employer. We value diversity and want everyone to feel welcome here.

Check us out at gamehead.com